Our Technologies

Each client requiring a physical, drug test or alcohol test must present with a request for service sheet signed by an authorized company representative. The client is then required to provide a picture ID before any service will be completed. Once identification is verified, they are taken to one of our collection rooms where a chain-of-custody form is completed following guidelines outlined in CFR 49 Part 40.

This regulation serves as our standard operating policy even for non-regulated tests. In the transportation workplace the employer must keep a current copy available. The client will observe and witness each step of specimen collection and sealing. Specimens are sent to a SAMHSA-certified laboratory for testing. Negative results are typically reported within 24 hours. Specimens collected on a weekend or holiday are held in temporary storage until the next business day.

In the case of a positive or non-negative test, final results including GC/MS confirmation may take an additional 48–72 hours. All specimens are sent as split specimens. All positive test specimens are maintained under chain of custody in frozen storage by the lab for one year. All positives are confirmed using GC/MS analysis, and each positive client is interviewed personally by the Medical Review Officer (MRO) to rule out legitimate medical explanations.

All test results are defensible in court and, in the decades we have been in business, we have never lost a case in arbitration or similar legal action.

SATS Urgent Care uses a state-of-the-art AlcoVisor Mercury machine for breath alcohol testing. This equipment is approved under Federal guidelines and provides printed documentation of all results. All data is then shown on the printed test sheet and retained in accordance with DOT requirements.

We have the very latest in computer technology that enables us to download all test results from the lab on a daily basis. This same system enables us to immediately transmit individual company results to a secured fax or email, or we can contact the company by telephone and report results to the designated individuals verbally.

We can provide complete random-selection services or you can select your own randoms. Experience has shown that DOT is much more satisfied when an employer uses a third-party random selection program. This also helps to assure employees that they are not being singled out when their name is selected multiple times.

We can run special summary reports with approximately 48 hours’ notice if needed, for example when a problem finding report is requested or for a review of your current program status.